Test Drive v9.1!!
The latest edition of the HelpMaster Pro Suite is now available to take your Helpdesk to the next level.
Download the full suite for evaluation now.
Download now
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Need Help?
 
Please feel free to contact
>us with any queries that
you may have
Email: hmp@rakuconsulting.com
Phone: +1 (602) 759-9080
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HelpMaster Pro in relation to roles in your business...
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When you're at the front line of a busy helpdesk, you need the right tool to get the job done. HelpMaster Pro features a unique, 3-tiered template system, as well as a reponsive "helpdesk history" lookup that makes work at the front line of any helpdesk a breeze.
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The second line of a helpdesk is where things get done. Learn how HelpMaster Pro can help the helpdesk professional to work with jobs, query known-workarounds as well as implement workflow associated with your business.
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The Helpdesk Manager needs to have their finger on the pulse of the helpdesk. In addition to raw statistics, the manager requires visibility into staff workloads, escalations, SLA breaches as well as client satisfaction.
Learn how HelpMaster Pro provides all of these things to a helpdesk manager.
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