Test
Drive v9.1!!
The latest edition of the HelpMaster Pro Suite is now
available to take your Helpdesk to the next level.
Download the
full suite for evaluation now.
Download now
_________________________
Need
Help?
Please feel free to
contact
us with any queries that
you may hav
e
Email: hmp@rakuconsulting.com
Phone: +1 (602)
759-9080
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Need some technical support? PRD Software is pleased to offer a wide range of support options for HelpMaster Pro.
If you cannot find what you are looking for here, please contact our technical support team, or one of our international resellers. Please read the HelpMaster Pro support terms and conditions.
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Knowledge base
Search or browse knowledge base articles. Here you will find a range of technical articles to assist you with troubleshooting, unexpected errors, installation, configuration, database, reporting, general use and more. All powered by HelpMaster Pro.
Go to Knowledge Base
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On-line helpfile
Browse or search the latest on-line helpfile for HelpMaster concepts, how-to, and other information
Go to on-line help
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HelpMaster Pro discussion board
Tap into the world-wide HelpMaster Pro user community. Read and post messages regarding products in the HelpMaster Pro suite. A great resource for sharing information, files and ideas with other HelpMaster Pro users.
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Frequently asked questions
Have a question about HelpMaster Pro? Perhaps it's been asked before. Visit here to browse a large range of questons and answers.
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Upgrades, downloads and version history
Are you using the latest version of HelpMaster Pro? Stay up to date with the latest product updates and service packs. Includes the version history for each release.
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HelpMaster Pro helpdesk
Log a new support job, update or just view an existing job with our own implementation of the HelpMaster Pro web interface.
Please use this for legitimate support purposes only!
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Chat
Like to chat? Visit the on-line HelpMaster Pro chat room to talk with other people from around the world about HelpMaster Pro.
Go to Chat
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Useful links
This section contains a list of internet links that may be useful in maintaining and supporting your HelpMaster Pro implementation.
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