Raku Consulting

  
Test Drive v9.1!! 

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The latest edition of the HelpMaster Pro Suite is now available to take your Helpdesk to the next level. 

Download the full suite for evaluation now.

Download now

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Need Help? 

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Please feel free to contact
us with any queries that
you may have


Email: hmp@rakuconsulting.com

Phone: +1 (602) 759-9080

 

 

 

Useful links for supporting HelpMaster Pro  

Microsoft SQL Server 2005

HelpMaster Pro uses Microsoft SQL Server as the database platform.  In order to keep your HelpMaster Pro application running at peak performance, a basic knowledge of SQL Server is strongly recommended.  There are many excellent resources on the web and print media that will help you get the best out of your database investment.

Microsoft

The is the home page for Microsoft SQL Server.  Here you will find a lot of information about SQL Server, the latest downloads and service packs, as well as technical support and white papers.  A must-visit for all HelpMaster Pro DBAs - bookmark it now!

www.microsoft.com\sql

SQL Server 2005 Express Management Studio

If you're using Microsoft SQL Server Express, then you'll need the Management Studio to administer and manage your database.

http://www.microsoft.com/downloads/details.aspx?FamilyID=c243a5ae-4bd1-4e3d-94b8-5a0f62bf7796&displaylang=en

SQL Server 2005 Feature pack downloads

This Microsoft website contains a collection of standalone install packages that provide additional value for SQL Server 2005.

http://go.microsoft.com/fwlink/?LinkId=54583 


SQL Server Performance

This website is a great source of information for maintaining and tuning your SQL Server database for optimal performance.  Highly recommended reading.

www.sql-server-performance.com


Apex SQL

ApexSQL provide a fantastic suite of SQL Server tools to help you manage, document, and tune your SQL Server databases.  Essential tools for DBAs, database developers and anyone else involved in working with databases.

www.apexsql.com


SQL Server Magazine

This magazine is a must-read for all SQL Server professionals.  It has great editorials, and good information for DBAs, developers and anyone else involved in working with or around SQL Server.  Subscribe today.

www.sqlmag.com


Crystal Reports

HelpMaster Pro uses Crystal Reports as the reporting tool.  Here is the Crystal Reports home page.

http://www.businessobjects.com/products/reporting/crystalreports/default.asp

http://www.crystalreports.com/


 

Final Builder and Automise

Final Builder is a must-have application.  If you work with computers, then you know that there is always some regular task that you need to perform - backups, moving files, running scripts, batch files etc.  Final Builder is an application that allows you to create a powerful workflow of these tasks and have them executed at regular intervals.

www.finalbuilder.com

 

 

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